Introduction:

👋  Welcome

Platform

FAQ

Plans and Pricing

Changelog

Agents:

Agents Overview

Build Your Agent

Share Your Agent

Monitor Your Agent

Features:

Interaction Tools (100+)

Voice & Arabic support

Environment Awareness

System Prompting

Templates (20+)

Available LLMs

Shipcrew

How to Share an Agent?

Once your agent is working, choose how you want others to access it.

Testing Your Agent

Before publishing your agent to users, it’s important to verify it functions as expected:

Using the Preview Panel

1. Locate the preview panel on the right side of the agent configuration screen
2. Type test messages in the input field to simulate user interactions
3. Observe how your agent responds to various queries
4. Pay attention to both the content and tone of responses

What to Test

When testing your agent, verify:

• Knowledge Retrieval: Does the agent correctly access and use information from your knowledge base?
• Tool Integration: Are connected tools (Gmail, Jira, etc.) functioning properly?
• Instruction Adherence: Does the agent maintain the persona and follow guidelines you specified?
• Edge Cases: Test unusual or complex queries to see how the agent handles them

Refining Your Agent

Based on test results:

1. Adjust your instructions if the agent’s tone or approach needs improvement
2. Add or modify knowledge base content if the agent lacks necessary information
3. Reconfigure tool settings if they aren’t working as expected
4. Test voice interactions if you’ve enabled voice chat

Publishing Your Agent

When you’re satisfied with your agent’s performance, you’re ready to publish:

1. Click the “Publish” button in the top-right corner of the Playground
2. Confirm your deployment method (Website, iFrame, Chat Bubble, API, Slack)
3. Review the final settings before deployment

Deployment Options

Shipable offers multiple ways to deploy your agent:

• Hosted Page: Get a shareable link (e.g. shipable.com/youragent)
• iFrame Embed: Paste into your site’s HTML
• Chat Bubble: Install on Webflow, Framer, WordPress, etc.
• Slack: Deploy directly into your workspace
• API: Integrate with your app/backend

Website Deployment

1. Your agent will be accessible via a dedicated URL: https://www.shipable.com/your-project-name/chat
2. You can customize the domain for premium plans

iFrame Deployment

1. Select the iFrame Code Interface option
2. Copy the provided code snippet
3. Paste the code into your website’s HTML to embed the agent

Chat Bubble

1. Adds a floating chat bubble to your existing website
2. Configure appearance settings to match your brand

API

1. Access your agent programmatically via API endpoints
2. Useful for custom integrations with your own applications

Slack Integration

1. Deploy your agent directly to your Slack workspace
2. Enable team collaboration with your AI assistant

slack-agent.mp4

Managing Deployed Agents

Updating Published Agents

1. Return to the Playground to make changes to your agent
2. Edit settings, knowledge base, or instructions as needed
3. Click “Publish” again to push updates to the live agent

Creating Multiple Versions

For testing different configurations:

1. Clone your existing agent to create a new version
2. Make changes to the new version while keeping the original intact
3. Test and publish the new version when ready

Sharing Access

To provide team access to your deployed agent:

1. Copy the access URL or embed code
2. Share with team members or integrate into shared resources